REFUNDS & POLICIES

REFUNDS

Please read this policy prior to registering. There are no transfers to other runners. No exceptions. Runners who must cancel their registration more than 30 days prior to the race can opt for a 50% credit toward the same event the following year. If your cancellation is 30 days or less from your race day, there is no credit, no refund, no transfer. No exceptions. Please do not ask. 

In order to cancel and receive 50% race credit towards next years event, please follow these instructions:

1. You MUST cancel 30 days or MORE before the event to receive partial credit.

2. Log onto your Ultrasignup account.

3. Go into your registration history.

4. Cancel your registration.

This will remove you from the event and automatically roll 50% to next years event. 

Please do not email us asking for an exception for special circumstances. This includes medical exceptions/injuries. 

PRE-PURCHASED ITEMS

Items such as shirts, hats, headgear, hoodies, pint glasses or any other add-on items available for purchase on Ultrasignup must be picked up in person, at check-in race weekend. Items not picked up will not be shipped for any reason.

SWITCHING DISTANCES

You may drop down or move up in events with multiple distances - prior to the event only. If dropping down to a shorter race, no refund will be given. If moving up to a longer race, the difference will be due prior to being added to the race. Please email race directors to inform us that you would like to switch distances.

RACE CANCELLATION

In the event that Alpine Running is forced to cancel a race for any reason and the event can not be feasibly rescheduled, there will not be any refunds/race credits/rollovers.

PERSONAL CHECKS

We no longer accept personal checks as a form of payment. 

RESERVED RACE SPOTS

Alpine Running reserves a number of registration spots for sponsors/others - outside of the normal registration process - regardless if race fills.

MILITARY DISCOUNT

Active duty and veterans receive 10% off race registration. Please email us at Alpine Running prior to registering with photo ID or DD 214.